Privacy Policy
This privacy policy explains how K Vision Centre collects, uses, and protects your personal information when you use our website and services.
Last updated: March 2026
Who We Are
K Vision Centre is the private ophthalmology practice of Miss Tina Khanam, Consultant Ophthalmic Surgeon. We provide specialist eye care services at our London clinic locations, including Harley Street.
Contact: For any questions about this privacy policy or your personal data, please contact us at enquiries@kvisionc.co.uk or call 020 3488 2084. You can also write to us at Harley Street, London W1G.
What Information We Collect
Information You Provide
- Name, date of birth, and contact details
- Medical history and health information
- Insurance details
- Enquiry and booking information
Information Collected Automatically
- IP address and browser type
- Pages visited and time spent on site
- Referring website
- Device information
How We Use Your Information
We use your personal information to:
- Provide medical consultations and treatment
- Manage appointments and communications
- Process payments and insurance claims
- Maintain medical records as required by law
- Improve our website and services
- Send relevant updates about your care (with consent)
Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract: To provide services you have requested
- Legal obligation: To maintain medical records and comply with healthcare regulations
- Legitimate interests: To improve our services and communicate with you
- Consent: For marketing communications (where applicable)
Special Category Data
As a healthcare provider, we process special category data (health information) which is necessary for providing medical care. This processing is carried out under the legal basis of medical diagnosis and treatment.
Data Sharing
We may share your information with:
- Our London clinic locations (for treatment purposes)
- Your GP (with your consent)
- Your insurance provider (for claims processing)
- Laboratory and diagnostic services
- Professional regulatory bodies (if required)
We do not sell your personal data to third parties.
Data Retention
Medical records are retained for the periods required by NHS and professional guidelines, typically 8 years for adults from the last entry. Other data is retained only as long as necessary for the purposes for which it was collected.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of data (subject to legal retention requirements)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent (where processing is based on consent)
Cookies
Our website uses cookies to improve your experience. Essential cookies are necessary for the website to function. Analytics cookies help us understand how visitors use our site. You can manage cookie preferences through your browser settings.
Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Changes to This Policy
We may update this privacy policy from time to time. Significant changes will be communicated through our website.
Complaints
If you have concerns about how we handle your data, please contact us first at enquiries@kvisionc.co.uk or call 020 3488 2084. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.